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Personable and knowledgeable Customer Service Representatives (CSRs) have online real time information regarding:
• Eligibility
• Claims
• Drug Coverage
• Benefit Interpretation
Clients, providers and members can call our toll-free number at 1-800-248-1062 to speak with friendly and knowledgeable CSRs.
Bilingual, AT&T language and TTY/TDY services are also available.
Your Dedicated Account Executive's primary responsibility is interpreting your plan design, and coordinating and implementing those benefits into the RESTAT system. Following the implementation of your plan, you will receive ongoing support from someone who is proficient in understanding the intricacies of your prescription benefit plan design, eligibility, and ID Card parameters.
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